Frequently Asked Questions

I want to play with CampoBet. What should I do?

Our casino provides you with the opportunity to play lots of exciting games both in free demo mode and using real money. To play using real money, you need complete a quick registration process on our website and make a deposit. Registration on our website only takes a few seconds. You need to click the “Register” button, enter your username, password and a valid email address. Read the Terms and Conditions of our website and tick the appropriate box. Complete your registration by filling the contact information and clicking the “Register” button. Congratulations! You have successfully registered on CampoBet!

I have not received my account Confirmation email. What should I do?

If you have not received an email requesting you to confirm your account, please make sure that you indicated the correct email address when registering on our website. If the email address is indeed correct but you still haven’t received the email, you can use the password recovery function. Your account will be confirmed automatically when you reset your login details. Click the “Log in” button and then “Forgot password?”. Enter the email address you provided us during your registration and click “Reset password”. We will send you an email containing a link to reset your login details. Click on the link and enter your password twice in the newly opened window. Click “Save changes” to save your new login details.

I want to close my account. What should I do?

We are very sorry that you have made the decision to close your account. In order to deactivate your account, we ask you to contact our support service via email at support@campobet.com or our Live Chat service.

What currencies can I use on your website?

You can deposit money and play on CampoBet using European Euro (EUR), Hungarian Forint (HUF), Polish złoty (PLN), New Zealand dollar (NZD), Canadian Dollar (CAD), United States dollar (USD), Chilean Peso (CLP), Peruvian Sol (PEN), Thai Baht (THB), South African rand (ZAR).

I want to top up my balance. What should I do?

We offer you two ways to top up your balance: either by clicking the “Deposit” on the main page, or by visiting “My Wallet” and selecting the “Deposit” tab. After that, you may select your preferred payment method, fill out the required fields, specify the deposit amount, and click “Deposit”. Once completed, the deposit will instantly appear in your balance. Please contact our support service if the deposit is not immediately shown in your balance.

How can I withdraw my funds?

In order to withdraw your funds, visit “Withdrawal” tab. Choose your preferred payment system, fill out the required fields, specify the withdrawal amount, and click “Withdraw”.

I forgot my password. What should I do?

You can use the password recovery function. In order to do this, you need to click the “Log in” button and then “Forgot password?”. Enter the email address you provided us during your registration and click “Reset password”. We will send you an email containing a link to reset your login details. Click on the link and enter your password twice in the newly opened window. Click “Save changes” to save your new login details.

My games are not loading. What should I do?

If you are having problems loading a game, we recommend that you refresh the page and attempt to reload the game. If this action does not solve your problem, please try the following:

• Try loading the game using a different browser (Google Chrome, Opera, Mozilla Firefox, Safari);
• Clear your browser cache and cookies;
• Deactivate your antivirus (Kaspersky, NOD32);
• Disable all VPNs;
• Disable all ad-blocking programs for your browser.

If the problem persists, please contact our support service.

How can I clear my browser cache?

Please click this link in order to learn how to clear your browser cache.

Do you have a license?

CampoBet is operated by Maltix Ltd. Incorporated and licensed under the laws of Malta, located Level 2, Suite 2, The Phoenix Business Center, Triq il-Ferrovija, c/w Triq Regjonali, c/w Triq Il-Blata L-Kahla, Santa Venera, SVR 9022, Malta and operates its regulated activities in terms of License No. MGA/B2C/486/2018, issued 20 December 2018 by the Malta Gaming Authorities (MGA).

I have not found the answer to my question here. What should I do?

We will gladly answer all your questions at a convenient time for you. Please contact us via our Live Chat or email: support@campobet.com.